Eligible return timeframe varies by item and some items are not eligible for return. Return policies are specified on the product detail page or by contacting our Concierge team through our Contact Us page or emailing [email protected] To return an item, please contact our Concierge team with your order number, item, and reason for return. We will review your request and issue you a return authorization upon approval.
US and UK customers will receive a prepaid return shipping label via email. For returns outside the US and UK, shipping costs are the responsability of the buyer and Maison Numen reserves the right to issue store credit in place of full refunds.
All items must arrive unused and in the original packaging.
Once we have received your return, it may take up to 5 business days to process and credit your account. If you have any question or concerns about the return process, contact [email protected]
Mail your returned item to: 5875 Collins Ave. Suite 1701. Miami Beach. Fl. 33140. United States.